📜 Our Refund Promise
At Jasgo Digital Pvt Ltd, we strive for 100% satisfaction. If our services don't meet your expectations, here's our transparent refund process:
✅ Eligible Refunds
You may request refunds for:
- Service fees for unprocessed transactions
- Duplicate payments
- Technical errors from our platform
- Undelivered services as per agreement
🚫 Non-Refundable Items
Cannot be refunded:
- Processing fees (GST inclusive)
- Charges for completed sales/promotions
- Funds transferred to your account
- Services used beyond 7 days
⏳ Refund Process
- Request Submission
Email refunds@jasgo.com with:
- Transaction ID
- Bank details
- Reason for refund
- Verification
3-5 business days for investigation
- Approval/Rejection
Notification via email/SMS
- Processing
7-10 business days post-approval
📆 Timeframes
| Request Type |
Time Limit |
| Technical Errors |
72 hours from transaction |
| Service Dissatisfaction |
7 days from service completion |
| Duplicate Payments |
30 days from transaction |
⚠️ Important Notes
- Refunds processed to original payment method
- Bank charges (if any) deducted from refund amount
- Fraudulent claims may lead to account suspension
"Honest Business, Transparent Practices"